Frequently asked questions

 

What do I need to bring?

We try to provide as much as possible in your holiday cottage to minimise the amount of packing you need to do, and anything not provided can often be delivered to your cottage ready for your arrival. So if you're visiting from overseas, have children and/or dogs, or just prefer to pack light, we hope we can help. A comprehensive list of what and what not to bring with you can be found here.


What's in my welcome pack?

Subject to availability your welcome pack will include a pint of Cornish milk, a pack of Cornish butter, half a dozen eggs from our hens and a home-made cake and loaf of bread. Please advise us on booking if you have any special dietary requirements and we will do our best to provide substitutions. 


Do you have laundry facilities?

We have a shared utility room with a washing machine, tumble dryer and clothes racks. We raise money for the Royal National Lifeboat Institution and have a suggested donation of £1 per use of each of the washing and drying facilities. Please help us raise money for this vital organisation that helps keep us all safe on our beaches and in the water. If staying longer than 7 days we provide a free weekly change of bedlinen and towels. Additional changes can be provided if required at a cost of £15 per super-king-size, £14 per king-size, £13 per double and £12 per single. Additional changes of towels can be provided at a cost of £6 per bath sheet, £3 per hand-towel and £1 per face-cloth.


Do you provide a housekeeping service?

If you would like your cottage cleaned during your stay this may be arranged with a day or two's notice. The cost varies according to the size of the cottage - Mill Barn £75, Stable Cottage £50, Shippon and the Wagon £30. Please tidy your belongings before you go out for the day so that we have access to clean and make beds.


Do you provide meals?

A local company, Angels in the Kitchen, produce delicious, excellent quality home-cooked meals, using fresh, local ingredients, which are then frozen and delivered to Tredarrup ready for you to pop in the oven once you've unpacked or returned from a day out. They can also provide a private chef service if you would like a restaurant quality meal with family or friends without having to worry about babysitters, who's driving or booking taxis. See here for full details.


Can I have my shopping delivered?

Absolutely. No need to waste valuable holiday time trawling round the supermarket when you can shop before you leave home. A local farm shop, who sell delicious Cornish produce as well as everyday essentials, will deliver your shop to us on the day of your arrival - see www. food4myholiday.com for details. In addition Waitrose, Sainsbury's, Tesco and Asda all deliver to Tredarrup and we are happy to take delivery for you on the day of your arrival. Please advise us of your delivery time slot in advance if this is the case. We advise booking your delivery slot a few weeks in advance of your holiday during peak periods as they do get booked up. Guests are welcome to organise other deliveries, such as Amazon etc, during their stay however please be aware that, although we live on-site, we are not here all day so if your delivery needs to be signed for please either arrange for a time when you will be here or arrange with us in advance if you would like us to take delivery for you.


What's the internet and phone signal like?

We have super-fast fibre broadband at Tredarrup and this is available in the main living/kitchen/dining areas of all the cottages. However due to the thick stone walls it can be difficult to get signal in the bedrooms. Mobile reception is generally very good: Three, BT Mobile, O2 and EE have good 3G coverage. Again however, due to the thick stone walls, indoor coverage can be variable depending on where you are in the property. Vodafone seems to be the only network that has very patchy coverage in this area.


Are dogs allowed?

Assistance dogs are very welcome in all our cottages at no additional cost - please just advise us when booking if you are planning to bring an assistance dog. Sorry, but we no longer accept pets in any of our cottages. If you have an allergy, please be aware dogs will have stayed in all our cottages.